Frequently asked questions
Please click on the sections below to view some common FAQs. If you cannot find the answers you are looking for, send an email to
with your query or speak to our helpdesk team via the trading screen (during market trading hours).
*** Please note we are currently undergoing maintenance work to our real money trading services. As such, real money trading on the gnuTrade platform is unavailable at this time and data for play money trading is based on randomly generated price movements. Please contact
to enable withdrawal requests and visit our preferred partner to trade the markets for real. ***