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Frequently asked questions

Please click on the sections below to view some common FAQs. If you cannot find the answers you are looking for, send an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with your query or speak to our helpdesk team via the trading screen (during market trading hours). 

*** Please note we are currently undergoing maintenance work to our real money trading services.  As such, real money trading on the gnuTrade platform is unavailable at this time and data for play money trading is based on randomly generated price movements. Please contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to enable withdrawal requests and visit our preferred partner to trade the markets for real. *** 

 

Signing up

FAQs about signing up to gnuTrade Learn more about the advantages of signing up to gnuTrade and the features and benefits. Sign-up FAQS >>

Accounts

FAQs on gnuTrade accounts Learn about deposits or withdrawals, changing your login details, and much more.
Trading Account FAQs >>

Trading

FAQs on financial trading and the Trader screen Get more info on trading the markets and getting the most out of our game-like trading screen.
Trading FAQs >>

About gnuTrade

FAQs about gnuTrade the company Discover more about gnuTrade the company and our unique trading service.
About gnuTrade FAQs >>

Technical

FAQs on technical matters Need some help with the Trader or any other parts of the site? Take a look at our common solutions. Technical FAQs >>

Miscellany

Other questions on trading with gnuTrade If your query doesn't quite fit in the other categories, then you might find the answers you're looking for in here. Micellany FAQs >>