Your privacy is very important to us at gnuTrade. We recognise the importance of protecting your personal and financial information. The following outlines our privacy practices and what we do with your personal and financial information.
Collection of Personal Information
Data Protection laws and regulations place obligations on users of personal data aimed at protecting the privacy of individuals.
Personal information we may ask you to provide includes but is not limited to, your name, address, date of birth and contact details. In the case of irregular account activity or to ensure the security of your account, we may request additional information such as proof of address, telephone numbers, passport details or driver’s licence details.
Most of your personal information we obtain directly from you but some may be obtained by other means such as via our payment processing providers. This is only to provide you with the utmost protection and with the aim of preventing fraud and money laundering.
Use of your Personal Information
We only use your personal information to effectively manage your account with us and provide our service to you. This includes, but is not limited to, providing your personal information to payment processing providers to enable transactions on your account. We will never sell your personal information to third parties or share your personal information with third parties unrelated to providing you with our service.
In our effort to improve our service to you, we may send you information or marketing material from time to time, which we consider may interest or benefit you, especially with regards enhancements to our service. Agreeing with our standard terms indicates a willingness for this communication to take place.
Your personal information is used primarily to authenticate you as the owner of your account and as the person to whom withdrawal payments may be made. In the event of any doubt as to the authenticity of your account details or of any withdrawal request, Gnu Trade reserves the right to request further personal information as may be considered appropriate under the circumstances.
Management and Storage of Information
gnuTrade holds your personal information in computer storage facilities and hard copy, paper-based files in a secure environment and in accordance with strict policies based on the Payment Card Industry Data Security Standards and according to data protection statutes.
Staff are also trained to understand and respect customer’s confidentiality and privacy in accordance with strict policies based on the Payment Card Industry Data Security Standards and according to data protection statutes.
You are able to check your personal information under the ‘My Account’ section of the website. You may also update your personal information at any time by logging into the ‘Update My Details’ section of your account. It is your responsibility to ensure that gnuTrade is promptly informed of any changes to your personal information or your ability to use the service might be interrupted.
Your trading information may be used in aggregate forms and published with restrictions to support our Top 10 and Backing Bet functionality. Suspicions or evidence of attempts to manipulate, represent, or communicate specific trading data between customer's with regards backing bets is expressly forbidden and may result in the cancellation of any such bet and the suspension or cancellation of both backer and backing customer accounts.
Protection of your personal information is very important to us. We do our utmost to protect your account information. That is why you have to enter a unique LoginID and Password each time you want to access your account information. Your LoginID and Password details should never be shared with anyone. Forms situated throughout the website('s personal information sections) are protected by SSL (Secure Sockets Layer) encryption, which guarantees that information submitted from your browser to our server arrives unaltered and is unable to be intercepted by a third party. Passwords are stored in an encrypted form in the database, and cannot be accessed by staff. Credit card details are submitted directly into the Visa/Mastercard network via SSL encryption in accordance with bank policy.
Like many websites, gnuTrade uses ‘cookies’ to help provide a secure service to you. A cookie is a small piece of data which is sent from a web server to a web browser and stored locally on the user's machine. The cookie is stored on the user's machine but is not an executable program and cannot do anything to the machine. Whenever your web browser requests a file from the gnuTrade web server that sent the cookie, the browser sends a copy of that cookie back to the server identifying you for security purposes, but the cookie itself contains no private or sensitive information about you, your account or trading history. Cookies MUST be enabled for the gnuTrade servers to recognise you and therefore for you to use the gnuTrade services.
This website contains links to other websites which may interest or benefit the customer. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of these websites.
Notification of Changes
You also have the right to request us to inform you about the personal data that we process about you and to request its correction where necessary. This request must be made in writing to us and signed by you as the data subject.